Cognizant off campus hiring for the junior data analyst role all the details job description and application processes are mentioned below check and apply as soon as possible.
Job Overview: Cognizant off campus hiring
We are recruiting for the role of Process Executive-CDM/PV with less than 3 years of experience. Candidates should have Advanced Excel skills and a background in customer and complaint management in the Life Sciences industry. With a primary focus on customer data, and complaints, and ensuring customer satisfaction, this is a great role to get in at the ground level of a new project.
Key Responsibilities: Cognizant off campus hiring
Treat data for customers as it matters, manage their information precisely and maintain your data for reliability.
Handle customer complaints quickly for increased satisfaction.
Use Advanced Excel to synthesize customer data and make recommendations.
Provide solutions through effective recommendations and proactively identify issues.
Maintain coordination with other teams appropriate to the smooth functioning of Customer service operations.
Adopt best practices on customer management for better service.
Monitor and report customer service KPIs to recognize opportunities for improvement.
Keep records of customer interactions and complaints.
Make sure that you are following industry standards and company guidelines.
Regularly review customer feedback to identify common themes and areas for improvement.
Help to develop and deliver customer service training.
Assist in continuous improvement of customer service processes and systems.
Help to drive the success of the business by increasing customer satisfaction and retention.
Qualifications: Cognizant off campus hiring
Advanced Excel Data Analysis skills.
Ideal Profile Experience in Customer Management, especially in the Life Sciences Industry.
Experienced in complaint management — bringing it to a successful resolution.
Copper IIoT: Copper IIoT professionals must have excellent customer and internal team engagement skills.
Very conscientious about ensuring accuracy in customer data management.
Ability to work as a part of a team collection
Takes the initiative to solve customer service problems.
Required Certifications: Cognizant off campus hiring
Customer Service Professional Certification (CCSP)
Advanced Excel Certification.
How to Apply?
The application– Read everything carefully (including the job listing page).
On the job listing page, search for the apply link, which is typically somewhere on that page.
The apply link takes you to the company’s application portal.
Fill out your personal details, and whatever information is required in the application portal for the company.
Be mindful to the instructions saying in; fill every field as it should.
Recheck all the details filled out before submission of the application.
Make sure your contact details are accurate and current, and represent yourself accurately in terms of qualifications and experience.
A submit application with wrong or incomplete information can affect your chances of being selected for an interview.
About cognizant: Cognizant off campus hiring
Cognizant is a global leader in business and technology services. Cognizant Headquartered in Teaneck, New Jersey, in 2019 it was the 8th largest IT services provider in the world by revenue, and one of the largest corporations in the world by market capitalization Offices and delivery centers in North America, Europe, Asia, and Australia. The services both of these companies offer are diverse, ranging from digital strategy consulting to application development, cloud services to enterprise software solutions and business process outsourcing. As per Cognizant, their purpose is to help devise and revamp modifications to organizations that push efficiency and innovation through cutting-edge technologies and top industry practices.
History : Cognizant off campus hiring
Several Dun & Bradstreet subsidiaries were spun off in 1996 as part of a new public company, Cognizant Corporation, based in Chennai, India, including Erisco, IMS International, Nielsen Media Research, Pilot Software, Strategic Technologies and DBSS. DBSS was renamed Cognizant Technology Solutions three months later, in 1997.
In July 1997, Dun & Bradstreet acquired the 24% stake held by Satyam in DBSS for $3.4 million. It relocated its head office to the United States and appointed Kumar Mahadeva as CEO in March 1998. The company was a division of the Cognizant Corporation and worked on Y2K-related projects and web development.