Sprinklr Research Intern 2026: UX Research Internship in Gurgaon

The Sprinklr Research Intern posting makes an unusual promise and states it plainly: this is not a shadowing role. Posted today for Gurgaon in Haryana, the listing says the intern owns a multi-phase research study and presents a final capstone project to product leadership. For a first research job, running a full study and reporting its findings to the people who lead the product is rare, and it signals how much responsibility this Sprinklr Research Intern role carries.

A UX research internship you actually own

Sprinklr lists the job as Research Intern under requisition 113313-JOB, while the role overview describes it as a UX Research Intern. The application is open and the posting went live today. As a Sprinklr Research Intern, you work with an assigned mentor alongside senior UX researchers, product designers and engineers. Together the team turns complex product workflows into simple interactions that people can follow without confusion.

The ownership is the point. You collect both qualitative and quantitative data across several phases of one study, then present a capstone to product leadership at the end. Because your findings reach the people who decide what gets built, your work has a clear audience. That level of visibility is uncommon in an entry-level research role.

Sprinklr describes itself as an AI-native platform for Unified Customer Experience Management, which it shortens to Unified-CXM. It helps brands deliver experiences across every customer touchpoint. The platform covers social media management, marketing, advertising, customer feedback and omnichannel contact centre management. The company states that 1,900 or more enterprises and 60 percent of the Fortune 100 rely on it.

What user research involves here

If you are new to the field, user research is the work of understanding how real people use a product and where they get stuck. The Sprinklr Research Intern brief splits this into clear tasks, and each one maps to a method worth learning. The posting groups these methods into generative and evaluative research. Generative work explores what users need before a design exists. Evaluative work checks whether a design holds up once it has been drafted.

• User interviews: one-to-one conversations where you ask people how they work and what slows them down. The posting places these under the generative and evaluative research you help plan, design and conduct.
• Surveys: structured questions sent to many users at once, which help you spot patterns across a group. They sit in the same research set as interviews and usability tests.
• Usability tests: watching someone attempt a task on the product to see where they hesitate or make mistakes. This is how a team checks that a design works before it ships.
• Personas and journey maps: after you analyse qualitative feedback and quantitative behavioural metrics, you build personas, task analyses and user journey maps. A persona is a short profile of a typical user. A journey map traces the steps a user takes to reach a goal and marks the points where they struggle.

The posting also lists research operations support. Here you help organise participant recruitment pipelines, coordinate study logistics and keep internal research repositories tidy. This is the quiet groundwork that keeps a study moving.

Working with product, design and US teams

Research here is a team effort, and the posting frames it that way. You collaborate with product managers and engineers to understand technical constraints, then fold user needs into the product roadmap. Knowing what is technically possible keeps your recommendations grounded.

The posting notes that you collaborate closely with teams based in the United States, and it frames this as exposure to global product development and cross-functional stakeholder work. The document does not state a shift timing or working hours, so read the US-team mention as a collaboration detail, not a schedule.

Students who lean towards design and user behaviour will feel more at home here than those looking for a pure coding role. The work is analytical, but its aim is human understanding rather than writing production software.

What the posting does and does not specify

It helps to separate what the posting confirms from what it leaves open, so you do not fill the gaps with guesses.

• Location: India, Haryana, Gurgaon.
• Stipend: the public posting does not disclose one, so treat any figure you see elsewhere as unverified.
• Closing date: none is stated, so there is no official deadline to quote.
• Degree: the posting does not specify a required degree or a fixed batch year. It points only to an interest in user research and design, so do not read a narrower bar into it than the words state.
• Shift timing: not stated, as noted above.

Being clear about these gaps is more useful than inventing details. The Sprinklr Research Intern listing is short on some points, and that is fine to say out loud.

Applying, and related internship openings

Sprinklr accepts applications through its official careers portal, and the listing currently shows the role as open. Since the work centres on user research rather than coding, any coursework or projects where you studied how people use a product are the most relevant to describe.

One safety note. Sprinklr does not ask candidates to pay for an internship, an interview slot or an offer letter. No genuine employer charges a fee to process your application. If someone requests money, or sends an offer from a personal email account instead of a company domain, stop and confirm through the official site before you reply.

If you want to compare paths, a few related reads help. Students weighing a data option can look at the Microsoft data science internship. For a support-and-engineering angle, there is the BrowserStack customer engineering role. Freshers curious about analyst work can read the Carelon benefit analyst opening in Hyderabad. If you are still choosing a direction, our engineering study guide maps out common routes. And before you accept anything, the explainer on the gap between an offer letter and a joining letter is worth your time.

This summary is drawn from the official Sprinklr listing, which you can read in full and apply to on the Sprinklr careers portal.