Cognizant Hiring | Junior Data Analyst | Apply Now!

Cognizant Hiring for Junior Data Analyst From Any graduate and postgraduate students. all the details job description and application process are mentioned below check and apply as soon as possible.

Job Overview: Cognizant Hiring

Job descriptionWe are hiring for Process Executive-CDM/PV from 0 to max 3 yrs of experience. You need to have advanced Excel Skills and exposure to customer and complaint management in the Life Sciences industry This position deals with customer data, and complaints and needs to be handled with utmost care.

Key Responsibilities: Cognizant Hiring

• The Importance of Managing Customer DataCorrectly
• Dealing with Customer Complains Efficiently for Better Satisfaction Rates
• Utilize Advanced Excel to analyze customer data and pour insights based on analysis.
• Provide answers to customer questions and queries.
• Work with teams to ensure seamless customer service operations.
• Utilise customer care best practices for better service quality.
• Monitor and measure the efficiency of customer service processes and report on relevant metrics that can help in finding areas for improvement.
• Keep track of customer conversations and complaints.
• Compliance with industry standards and company policy
• Analyze customer feedback on a regular basis for trends and opportunities to improve.
• Help to develop customer service training modules.
• Help to continue to develop customer service processes and systems.
• Adding to the success of the company by increasing customer defence and satisfaction.

Qualifications:Cognizant Hiring

• Advanced Excel for data analysis.
• Customer Management Experience – specifically Life Sciences
• Excellent and timely Complaint Management skills
• Ability to communicate effectively with both customers and internal teams.
• Strong attention to detail with a focus on accuracy management.
• Capability to operate within a group setting.
• Alerted easily with the issues related to customer service.

Required Certifications:Cognizant Hiring

• This includes Certified Customer Service Professionals (CCSP)
• Advanced Excel Certification.

How to Apply?Cognizant Hiring

• Please read everything on the job listing page for information on how to apply.
• The application link can be found somewhere on the job listing page.
• The application link will lead to the application portal of the company.
• Fill in your personal information and other details as asked by the company on their application portal.
• Read the directions thoroughly and complete any required fields…don’t leave anything blank.
• Cross-verify all details put into the application before clearing it.
• Double-check your contact information, keep it updated and honestly, specifying qualifications and experience
• Errors in applications or application disclosure could disqualify a candidate from interview consideration.

About The Cognizant:Cognizant Hiring

Introduction:Cognizant Hiring

Cognizant Technology Solutions is one of the top multinational IT services and consulting companies having a deep understanding of digital transformation, cloud and data services. Founded in 1994, Cognizant has enjoyed significant growth since its inception and is now widely viewed as a technology partner of choice for many organizations around the world. Cognizant, headquartered in Teaneck, New Jersey USA, continues to be one of the top IT service providers known for its innovative and client-centric approach towards solutions.

History and Evolution

Cognizant started in 1994 as a technology unit of Dun & Bradstreet and primarily provided IT services to its parent. It was spun out as an independent company in 1996 and started servicing third parties. Cognizant was in shape for an IPO by the year of 1998, and then after stable operational growth during its early phase in the next decade, the company lifted up as one of the top global players in IT services and consulting. Cognizant today provides everything from IT services to advanced technologies such as AI, IoT and cloud computing which assist clients globally in modernizing their operations.

Disruptive Innovation and Technology-Driven Trends

Cognizant has won many awards in the industry through innovation by of regular investment in R&D. The company adopted new technologies like AI, blockchain, and edge computing. They adopt agile methodologies and follow cloud-native development to ensure fast, flexible and scalable solutions under their Digital Engineering practice at Cognizant.

Cognizant has continued to fuel its development by buying companies through the years that increase its focus on digital engineering, AI and customer experience. This includes acquisitions of digital engineering leader Softvision and life sciences manufacturing solutions expert Zenith Technologies.

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