Accenture IT support recruitment 2026: freshers, Pune

This Accenture IT support opening in Pune is a Software/Application/Cloud Tech Support Associate seat, listed as job number 14345745 with an experience band of 0 to 2 years. The official title is IT Customer Service Representative, and the technical core of the role is Microsoft Windows Desktop Management. Freshers with a bachelor's degree are inside the eligibility band.

What the job involves

The posting centres on keeping production systems available and running to defined service level agreements. When incidents or outages happen, this role drives resolution and keeps communication clear until service is restored. Two further duties are listed: maintaining disaster recovery procedures for critical operations, and keeping data retention practice in line with company policy. It is support work with real operational responsibility, and the posting frames it around problem-solving discussions within the group.

Eligibility

• A bachelor's degree in a relevant field.
• 0 to 2 years of experience, so 2024, 2025 and 2026 graduates can apply.
• Intermediate proficiency in Microsoft Windows Desktop Management.

Skills that strengthen an application

The posting separates its wish-list by level, which is useful when deciding what to brush up first. Troubleshooting technical issues and time management are asked for at beginner level. Customer service, plus documentation and reporting, sit at intermediate level. Communication and interpersonal skills are the one area marked advanced, which fits a role where you talk users and teams through an outage while it is being fixed.

Salary and location

Pay is not disclosed in the posting. The location is Pune, full time. Some third-party pages circulate salary figures for this role; none of them come from Accenture's posting, so treat them as unverified. What the company publishes is what appears on this page.

Applying

Apply on Accenture's official India careers site against job number 14345745. No closing date is stated in the posting. Accenture does not charge any fee at any point in its hiring process; a request for money in exchange for this job is a scam.

If desktop support is one of several directions you are weighing, the any-degree job listings and BCA and BSc openings on Classic Jobs collect comparable fresher roles.

Common questions

Is the Accenture IT Customer Service Representative role open to freshers?

Yes. The stated band is 0 to 2 years with a bachelor's degree.

What is the main technical skill?

Microsoft Windows Desktop Management, at intermediate proficiency.

Where is the job based?

Pune, full time.

What does Accenture pay for this role?

The posting does not disclose a salary.

What kind of work should I expect day to day?

Production support against SLAs: incident and outage resolution, service restoration, disaster recovery upkeep and data retention practice.

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Source: the official Accenture careers posting, job number 14345745.